The following information is provided as a template to assist learners draft a policy. However it must be remembered that policies are written to address specific issues, and therefore the structure and components of a policy will differ considerably according to the need. A policy document may be many pages or it may be a single page with just a few simple statements.
The following template is drawn from an Information Bulletin "Policy and Planning" by Sport and Recreation Victoria. It is suggested that there are nine components. The example given at the right of the table should not be construed as a complete policy.
Component | Brief Example | ||
1 |
A statement of what the organisation seeks to achieve for its clients | The following policy aims to ensure that XYZ Association Inc. fulfills the expectation of its members for quality services in sport and recreation delivery. | |
2 |
Underpinning principles, values and philosophies | The underpinning principle of this policy is that the provision of quality services is of the utmost importance in building membership and participation. Satisfied members are more likely to continue participation, contribute to the organisation and renew the memberships each year. | |
3 |
Broad service objectives which explain the areas in which the organisation will be dealing |
This policy aims to improve the quality of services provided XYZ Assoc. Inc.:
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4 |
Strategies to achieve each objective |
Strategies to improve the quality of services in program and event management include:
Strategies to improve the quality of services through the better management of resources through:
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5 |
Specific actions to be taken |
This policy recommends the following actions:
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6 |
Desired outcomes of specific actions |
The desired outcomes of this policy are as follows:
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7 |
Performance indicators |
The success of this policy may be measured in terms of:
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8 |
Management plans and day to day operational rules covering all aspects of services delivery | This section of the policy provides further information and detail on how the policy is to be implemented and observed on a day-to-day basis. | |
9 |
A review program | This policy should be review annually. The review process should include an examination of the performance indicators, consultation with members of the association, and a discussion forum involving the management committee and risk management professionals. |
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