The term "Performance Indicator" (or "Key Performance Indicator") may be defined as a standard or target that should be achieved. Performance Indicators are established and used as an integral aspect of the business planning and monitoring processes. There is an old saying that " you can only manage what you can measure" and this regard the use of Performance Indicators enable management to measure the success of business strategies.
Key Performance Indicators therefore are a standard or reference point that allows management to:
The following are examples of how Performance Indicators may be developed and used in a sporting context:
Objective | Example Performance Indicators |
Increase the quality of programs |
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Increase the number of coaches |
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Improve facilities to national standard |
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Increase clubs in affiliated clubs in Northern Queensland |
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Increase in sponsorship revenue |
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Performance indicators should be clear-cut. It is something that is either achieved or not achieved. By using performance indicators, the management process will be able to compare what was desired with what actually happened.
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