The Manager's Role
Implementation of the Operational Plan
An operational plan is a key tool for managing an organisation. It provides the manager with detailed information on the work that must be done to ensure that planned goals and objectives are achieved.
It is essential that the operational plan contains:
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Dates - by which work activities must be achieved e.g. calendar of events, start dates for programs |
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Targets - that give an indication of the level of performance that must be achieved e.g. sales targets, membership targets, sponsorship targets |
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Human Resources - the people of the organisation e.g. the assignment of specific tasks and responsibilities to people so that things get done |
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Physical Resources - the assignment of assets e.g. equipment, vehicles, space in a building or outdoors |
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Budget - the allocation of money e.g. pay salaries, purchase equipment, hire venues, undertake advertising and promotion |
Managers will therefore need to control these factors on a week-to-week basis.
This degree of control by managers will involve:
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Investigate on a regular basis of what has been achieved, and what has not |
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Implementing corrective action where tasks are not achieved, or achieve on time |
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Check that resources will be available when needed |
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Supervise, support and motivate the people of the organisation to ensure tasks are undertaken |
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Adjust the operational plan if there is a need |
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Report problems to superiors e.g. directors, committee personnel, the Board Members of the organisation |