Consultation
A widespread view that an operational plan was conceived without proper consultation with appropriate personnel is very damaging to the chances of successful implementation. There is a clear need for those responsible for the formulation of the plan to consult with all persons who will put the plan into operation. For example, a budget for any area of operation should not be set without discussion with people who work in that area. Setting an Operational Plan without consultation disadvantages the organisation because:
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A lack of consultation fails to take advantage of all available knowledge and expertise |
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A lack of consultation makes people feel left out and creates negativity toward the emerging plan. |
