Monitoring Business Performance
The Profit and Loss Statement provided one very important
method for monitoring the performance of a business.
The performance can be monitored through the Profit and Loss
Statement business can
Let us suppose, that the business in question is a football
club which derives a proportion of its income from clubhouse
operations and a proportion from running football programs.

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The clubhouse operations include:
- The Bar
- Gaming Machines
- Bingo
- Poker Nights
- Hall hire for functions
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The football operations include:
- Club membership
- Running teams of all ages in the regional football
competition
- Coaching clinics
- Social soccer
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In order to be able to manage the operations of the club
effectively, the main objectives of management will be to:
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Increase the patronage of the clubhouse
- Promote the business
- Attract more customers to the bar and gaming operations
- Provide good service to customers
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Ensure the bar is running profitably
- Maintain a good profit margin on everything sold
at the bar.
- Control bar staff employment costs
- Modify hours of opening to respond to demand
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Grow the participation levels and membership of
the club
- Promote the club in the community
- Ensure football programs are well organised
- Foster a positive club culture
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Run football programs profitably
- Develop and work within a budget for football programs
- Charge appropriate fees to cover the costs of the
programs and make a profit
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Control the overheads of the business
- Control costs such as electricity, insurance, telephones,
office machinery, printing and stationery, etc.
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These business objectives provide very good clues as to what
information the management committee need on a regular basis.
Each month, the management committee should receive and review
important information on how well the club is going according
to these objectives.
The sources of this important information are as follows:

A Profit & Loss Report should be produced each month
and discussed at committee meetings. It is a key tool for
monitoring and managing the business performance.
Take a look at a two page P & L Report for the Black
Stump Soccer Club.
The sample Profit and Loss Statement is divided into three
main sections:
- Club Income (in Light Brown and labeled A)
- Cost of Sales (in Green and labeled B)
- Overhead Expenses (in Light Blue and labeled D)
This Profit and Loss Statement enables us to examine closely
how well the club is running in regard to Gaming, Bingo, Bar,
Canteen and Football Programs.
This can be achieved by extracting figures from the P &
L as follows:

For example:
| Bar Gross Profit: |
| Sales |
$63,786
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100%
|
| Cost of Sales |
$33,868
|
53%
|
| Gross Profit |
$29,918
|
47%
|
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Comment:
The gross profit margin of 47% is about right
and would be expected of a small bar in a soccer
club.
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| Gaming Machine: |
| Sales |
$116,076
|
100%
|
| Cost of Sales |
$39,373
|
34%
|
| Gross Profit |
$76,703
|
66%
|
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Comment:
The income earned from gaming machines is the
main source of income in the club.
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| Canteen: |
| Sales |
$6,967
|
100%
|
| Cost of Sales |
$5,527
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79%
|
| Gross Profit |
$1,440
|
21%
|
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Comment:
The gross profit margin of 21% is woeful and
needs investigation. A canteen would be
expected to have gross margin of 50%.
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| Bingo: |
| Sales |
$5,540
|
100%
|
| Cost of Sales |
$10,780
|
195%
|
| Gross Profit |
-$5,240
|
-
|
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Comment:
This club makes a loss on Bingo every month because
the number of patrons is too small to make Bingo
pay. However, the club does not cancel Bingo because
the patrons also use the Gaming Machines and this
is profitable.
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| Soccer Programs: |
| Income |
$14,229
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100%
|
| Costs |
$57,595
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404%
|
| Loss |
$43,366
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-
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Comment:
This club does not charge participants the full
cost of the programs and services it provides.
This is both a club philosophy and a marketing
strategy. Instead, the income from Gaming Machines
is used to subsidise the cost of soccer programs.
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So provided, the accounting system is set up correctly, and
financial data is inputted correctly, there is key information
in the Profit and Loss statement that enables managers / the
management committee to monitor the business performance.
This key information is much more than simply the "bottom
line" i.e. the Net Operating Profit.
In the above example, the management committee should investigate
the Canteen operation, as something is not right. Most items
in a canteen are sold at double the price of the purchase
price and more.
Furthermore, managers / the management committee should keep
an eye on the loss sustained by Soccer Programs. At
this sim months stage, the loss on Soccer Programs is $43,366
which is considerably less than the net income gained from
gaming machines of $76,703. Therefore the management committee
are in control of the costs of the Soccer Programs.
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